Privacy Policy

Last updated: September 29, 2026

Shopisto ("we", "us", "our", or "Shopisto") operates this online store and website, including all related content, features, products, services, and tools (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, browse our products, place an order, make a purchase, contact us, or otherwise interact with our Services.

By using our website or purchasing from Shopisto, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you use our Services, we may collect certain information that identifies you or can reasonably be associated with you.

Depending on how you interact with Shopisto, we may collect the following information:

Information you provide to us

• Contact information, such as your name, email address, phone number, billing address, and shipping address.

• Order and transaction information, including products you purchase, order details, delivery information, returns, refunds, cancellations, and other transaction-related information.

• Payment information, such as payment method and payment transaction details. Payment information may be processed directly by our payment service providers. We may not have access to or store your complete card or banking details.

• Account information, if you create an account with us, such as your email address, login information, preferences, and account settings.

• Communications, including information you provide when you contact us with questions, requests, feedback, or customer-support inquiries.

• Reviews and other content that you voluntarily submit to our website or services.

Information collected automatically

When you visit or use our website, certain information may be collected automatically, including:

• Your IP address;

• Browser type and version;

• Device type;

• Operating system;

• General location information;

• Pages and products you view;

• Links or advertisements you interact with;

• Date and time of your visit;

• Website activity and browsing behavior; and

• Other technical information necessary to operate, secure, and improve our website.

We may collect some of this information through cookies and similar technologies.

2. How We Collect Your Information

We may collect personal information from the following sources:

• Directly from you, when you place an order, create an account, contact us, subscribe to communications, submit a review, or otherwise provide information to us.

• Automatically through our website, including through cookies, pixels, analytics tools, and similar technologies.

• From service providers, such as Shopify, payment processors, shipping and logistics providers, website technology providers, analytics providers, and customer-support providers.

• From other third parties, where permitted by applicable law and where necessary to provide or improve our Services.

3. How We Use Your Personal Information

We may use your personal information for purposes including:

Processing and fulfilling orders

We use your information to:

• Process and confirm your orders;

• Process payments;

• Arrange shipping and delivery;

• Communicate with you about your orders;

• Provide order tracking and delivery updates;

• Process returns, refunds, cancellations, and exchanges; and

• Provide customer support.

Providing and improving our Services

We may use information to:

• Operate and maintain our website;

• Improve our products, website, and shopping experience;

• Understand how customers use our Services;

• Remember your preferences;

• Personalize your shopping experience; and

• Detect technical issues and improve website performance.

Communication and marketing

Where permitted by applicable law and based on your preferences, we may use your contact information to send you information about our products, offers, promotions, or other Shopisto updates.

You can unsubscribe from promotional emails by using the unsubscribe link included in those emails. Even if you opt out of promotional communications, we may still contact you regarding transactions, orders, account-related matters, or other necessary service communications.

Security and fraud prevention

We may use information to:

• Protect our website and customers;

• Detect and prevent fraudulent or unauthorized transactions;

• Investigate suspicious activity;

• Maintain the security of our Services; and

• Protect our rights, property, and users.

Legal and regulatory purposes

We may use or disclose personal information where reasonably necessary to comply with applicable laws, regulations, legal processes, government requests, or to establish, exercise, or defend legal claims and rights.

4. How We Share Your Personal Information

We do not sell your personal information for money.

We may share personal information with third parties when necessary to operate our business and provide our Services. These may include:

• Shopify, which provides the e-commerce platform that powers our store;

• Payment processors and payment service providers, to process payments and transactions;

• Shipping, courier, logistics, and fulfillment providers, to process and deliver your orders;

• Technology and service providers, including hosting, website, analytics, security, and customer-support providers;

• Marketing and advertising service providers, where applicable and permitted by law;

• Professional advisers, such as legal, accounting, or business advisers where reasonably necessary;

• Government authorities or law-enforcement agencies, where required or permitted by applicable law; and

• Other third parties when you specifically request or authorize us to share your information.

Because Shopisto operates as an online dropshipping business, certain order information, such as your name, shipping address, phone number, and order details, may need to be shared with suppliers, fulfillment partners, courier companies, or other service providers so that your order can be processed and delivered to you.

These parties are expected to use your information only as necessary to provide their services or as otherwise permitted by applicable law.

5. Shopify

Our store is hosted and powered by Shopify. Shopify may collect and process information about your access to and use of our Services in order to provide and improve its services.

Information you provide through our store may be processed by Shopify and other service providers involved in operating our store.

For more information about how Shopify handles personal information, you can review Shopify's privacy policy.

6. Cookies and Similar Technologies

Shopisto and our service providers may use cookies, pixels, and similar technologies to operate our website and improve your shopping experience.

Cookies may help us:

• Keep items in your shopping cart;

• Remember your preferences;

• Understand how visitors use our website;

• Improve website performance;

• Analyze website traffic;

• Provide relevant content or advertising, where applicable; and

• Detect and prevent fraud or security issues.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect the functionality of our website.

7. Third-Party Websites and Links

Our website may contain links to websites, applications, social-media platforms, or other services operated by third parties.

If you visit a third-party website through a link on our website, that third party's privacy policy and terms may apply. We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

8. Data Security

We take reasonable measures to protect the personal information we collect and process.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

You should also take reasonable precautions to protect your account and personal information, including keeping passwords and other account credentials confidential.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our Services;

• Complete transactions and fulfill orders;

• Maintain business and transaction records;

• Resolve disputes;

• Prevent fraud and misuse;

• Comply with legal, accounting, tax, and regulatory obligations; and

• Enforce our agreements and protect our legal rights.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you;

• Request correction of inaccurate or incomplete personal information;

• Request deletion of personal information, where permitted by applicable law;

• Withdraw consent where processing is based on consent;

• Opt out of certain promotional communications; and

• Raise a complaint or concern regarding how we handle your personal information.

Some rights may be subject to legal or other limitations. We may need to verify your identity before processing certain requests.

To exercise a privacy-related right or ask a question about your personal information, please contact us using the details provided below.

11. Children's Privacy

Our Services are not intended for children who are not legally permitted to use online shopping services without appropriate parental or guardian involvement.

We do not knowingly request or collect personal information from children for purposes that are not permitted by applicable law.

If you believe that a child has provided us with personal information improperly, please contact us so that we can review the situation and take appropriate action.

12. International Data Transfers

Some of our service providers, technology providers, payment providers, Shopify, or other third parties may process or store personal information outside India.

Where personal information is transferred outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection and privacy requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy and publish the revised version on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

14. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Shopisto
Email: storeshopisto@gmail.com

We will review and respond to privacy-related inquiries within a reasonable period and as required by applicable law.